Privacy Notice

Privacy Notice
Last Updated: June 30, 2026

Welcome to NookAndValeco. This Privacy Notice explains how NookAndValeco collects, uses, stores, and shares personal information when you visit our website, place an order, contact us, or interact with our online services.

We value your trust and are committed to protecting your information while providing a smooth, secure, and enjoyable shopping experience for parents, families, gift buyers, and toy lovers.

By browsing our website, purchasing from us, or using our services, you acknowledge that your personal information may be handled according to this Privacy Notice.

Information We Collect

We may collect personal information when you interact with NookAndValeco, including when you:

Visit or browse our website
Place an order through our store
Sign up for emails, newsletters, promotions, or special offers
Contact our customer support team
Submit product reviews, survey responses, giveaway entries, or other promotional participation

The information we collect may include your name, email address, phone number, billing address, shipping address, payment-related details, order information, purchase history, and any other information you choose to provide.

We may also automatically collect certain technical and usage information, such as your IP address, browser type, device type, operating system, pages viewed, links clicked, time spent on our website, cookies, pixel tags, log data, and similar tracking technologies.

How We Use Your Information

NookAndValeco may use your information to:

Process, verify, fulfill, ship, and track your orders
Send order confirmations, delivery updates, and service notifications
Handle returns, refunds, exchanges, complaints, and customer service requests
Respond to your questions, messages, or support inquiries
Improve our website, product selection, services, and shopping experience
Send promotional emails, newsletters, product updates, and special offers
Personalize website content, product recommendations, and advertising
Detect, prevent, and respond to fraud, unauthorized transactions, security risks, or technical issues
Maintain business records and comply with applicable legal or regulatory requirements

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, log files, and similar technologies to support website performance and improve your shopping experience.

These technologies may help us:

Keep the website functioning properly
Remember preferences such as region, language, or currency
Maintain shopping cart and checkout features
Analyze website traffic and visitor behavior
Measure advertising and marketing performance
Show more relevant products, promotions, and advertisements

Cookies may include essential cookies, performance cookies, functional cookies, and advertising cookies.

You may manage or disable cookies through your browser settings. However, certain parts of our website may not work properly if cookies are turned off.

Sharing Your Information

We may share your personal information with trusted third parties when necessary to operate our business and provide services to you.

These parties may include:

Payment processing providers
Shipping, logistics, and delivery partners
Customer service platforms
Email, SMS, marketing, and advertising service providers
Analytics and website performance tools
Fraud prevention and security service providers
Legal, regulatory, or government authorities when required by law

We may also use or share aggregated, anonymized, or non-personal information for business analysis, reporting, marketing, or operational improvement.

Email and SMS Marketing

When you provide your email address or phone number, such as during checkout, account activity, subscription signup, or promotional participation, you may receive service-related messages, order updates, abandoned cart reminders, promotional emails, SMS messages, product announcements, or special offers from NookAndValeco.

You can unsubscribe from promotional emails by clicking the unsubscribe link included in our emails.

You can opt out of SMS marketing by following the instructions included in the text message or by contacting us at:

support@nookandvaleco.com

Your Privacy Choices

Depending on your location and applicable privacy laws, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information we maintain about you.

To submit a privacy-related request, please contact us at:

support@nookandvaleco.com

We may ask you to verify your identity before processing certain requests. In some cases, we may retain information when required or permitted by law, including for order records, fraud prevention, tax, accounting, security, dispute resolution, or legal compliance purposes.

California Privacy Rights

If you are a California resident, you may have additional rights regarding your personal information, including the right to request information about how your personal information is collected, used, disclosed, or shared for certain business or marketing purposes.

To submit a California privacy request, please email us at:

support@nookandvaleco.com

Please include “Attn: California Privacy” in the subject line so we can identify and process your request properly.

Children’s Privacy

NookAndValeco sells toys and family-friendly products, but our website is intended for use by adults, parents, guardians, and authorized purchasers.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

Users under 18 should use our website only with the involvement and permission of a parent or legal guardian.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Sensitive information submitted through our website may be protected through SSL encryption and other security measures.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites, applications, services, or platforms.

NookAndValeco is not responsible for the privacy practices, content, policies, or security standards of third-party websites. We encourage you to review the privacy policy of any external website before sharing personal information.

Data Storage and International Transfers

Your personal information may be stored, processed, or transferred in the United States, Canada, Hong Kong, or other locations where NookAndValeco or our service providers operate.

By using our website or placing an order, you understand that your information may be transferred to, stored in, and processed in locations outside your state, province, or country of residence.

We retain personal information only for as long as reasonably necessary for business, operational, legal, tax, accounting, security, or dispute resolution purposes.

Updates to This Privacy Notice

We may revise this Privacy Notice from time to time to reflect changes in our business practices, services, technology, legal obligations, or operational needs.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after any updates means you accept the revised Privacy Notice.

Contact Us

For privacy questions, unsubscribe requests, complaints, or personal information requests, please contact us:

Brand: NookAndValeco
Email: support@nookandvaleco.com
Phone: (775) 307-7910